Copyright 2009 the blumebox people LLC. All rights reserved.
The blumebox people LLC warrant that all blumebox products are of high quality. We believe in our products and wish you happiness and enjoyment with their use. Our liability is limited to the purchase price of the products. If you should for any reason have problems or concerns regarding our products please contact us at:
the blumebox people LLC
1138 NW 17th Ave.
Portland, OR 97209
Phone: 503-488-5771 or 888-582-1094
Return / Exchange policy
In the event that you need to return an item or items, blumebox will gladly accept returns and exchanges within 14 days. Items purchased through other retail stores are non-returnable to us directly. Please contact the store that you purchased your items from for their return policy. Any items purchased via our website are not returnable to any of our retail stores.
If you would like to return something that you purchased at blumebox.com, please email us at firstname.lastname@example.org or call 1-888-582-1094 and we will issue you a return authorization number and return address information. We will confirm the return once it is received. All pieces must be returned unopened and in perfect condition. Returns must be packaged securely with sufficient packing materials to protect the product. Please note that blumebox is not responsible for returned items that are damaged because of poor packaging or that are lost or stolen in the mail.
Items that are returned within the 14 day period will be credited to your credit card upon receipt of the goods minus any applicable shipping charges. We will email you a confirmation of the return. If you see something that you would like to exchange your return for, please contact us at email@example.com. Please supply us with your original order number and the item number that you would like to exchange.
At blumebox.com, your personal information is held with the highest of importance, we are committed to your privacy. We will never sell, rent or otherwise share your personal information with anyone without your consent. Feel free to contact us here at firstname.lastname@example.org if you have any questions.
Our intention is to never send you email or direct mail unless you've indicated in your account preferences that you wish to receive such mailings.
When you place an order with us we ask for your contact information (your name, address, phone number, and email address). We use this information only to process your order, and to get in touch with you if we have trouble processing your order.